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We are not nearly the divisive country as the media and many politicians would like you to think.

There are few concepts that come straight from the Bible that are more needed in our workplaces than that of blessings.

I want to recommend a book about negotiating: Never Split the Difference, Negotiate as if Your Life Depended on It. by Chris Voss. What is unique about this book is Chris’s perspectives derived from his experience as an FBI hostage negotiator. When you are negotiating for the lives of hostages, you don’t get to follow typical negotiating rules such as “be prepared to walk away, “ or “split the difference” (hence the title).

Do you or any of your management team fall victim to approval-motivated leadership?

I was fed up with my cable TV, so I called to cancel. On the other end of the line, a very polite person listened to my complaints, gave me a marginally assuring response, and then “went against company policy” and gave me four months free cable and two years at a steeply discounted price. Cable TV wasn’t so bad after all.

How do you respond to criticism? How about to compliments? How about to negative people? To life’s discouraging moments? To surprises, setbacks, beautiful sunsets?

The total mortgage and consumer debt levels in the United States reached $15.7 trillion by midyear 2018. The second highest level was $14.7 trillion ten years ago. As a nation, we are accumulating an astronomical amount of debt. Between our personal and national debt, we are drowning in liabilities.

Becoming unmistakable seems to be a popular phrase. I heard it several times this summer at conferences. I have read about it in many articles. And I probably have mentioned it to my staff. My question is, “What is it that needs to become unmistakable?”

A classic study found that more than 90 percent of college professors rate themselves as above-average teachers. And two-thirds believe they’re in the top quarter. That math just doesn’t work.

So you want to be a rock and roll star? | Then listen now to what I say | Just get an electric guitar | Then take some time and learn how to play… – The Byrds 1967, Songwriters: Chris Hillman and Roger McGuinn