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It is possible to tolerate or accept someone without understanding him or her, and the same goes for tolerating or accepting a different culture. And the converse is also true. It is possible to understand a culture or a person without acceptance or even tolerance.

Hardy leaders have a strong sense of life and work commitment, a greater feeling of control, and are more open to change and challenges in life. While not immune to the ill-effects of stress, someone who is very hardy is powerfully resilient. They tend to interpret stressful and painful experiences as a regular aspect of existence, part of life that is overall interesting and worthwhile.

As a small business owner or entrepreneur, you have more than enough work to do to keep you personally engaged.  And you’d like to believe your employees are in the same boat—always busy, and never bored at work.

Efficiency and efficacy are concepts that in the business world have considerable importance, and our confusion about their meanings will affect a company’s success. Efficiency is when an activity is done in the best way possible and with the least expenditure of energy and resources.  Efficacy, on the other hand, is when we are capable of achieving a goal, despite the expenditure of energy and resources.

And, as small business owners and entrepreneurs know, what separates thriving businesses from those that fail is a little bit of luck and a lot of hard work.

As business owners and entrepreneurs, we need to be concerned about our freedoms.  Our ability to create and produce, to answer the needs of markets, and to employ the kinds of people we need that will generate an atmosphere of trust and confidence is dependent on those freedoms.

Courageous leadership is making decisions based on good business principles that still may not be popular or without significant risk.

The identification of who will be the next generation to own and manage a business is one of the most critical management tasks for a business owner.  This action is what guarantees the owner’s personal retirement goals and sets in place the owners’ legacy for continuing the business into the future.

Seeing and understanding how the powerful become powerless is crucial to business leaders and entrepreneurs.  This is how the potential solution (change-oriented employee) becomes the problem (status quo, change-resistant employee).

Metrics are used to drive improvement and help businesses focus their people and resources on what’s important. The range of metrics that companies employ vary from those that are mandatory – for legal, safety, or contractual purposes – to those that track increases in efficiency, reductions in complaints, higher profits, and more significant savings.