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Communication – Part 11
- January 16, 2018
- Posted by: Philip Struble
- Category: Uncategorized
No CommentsMy initial reaction to thinking about having difficult conversations through a non-face-to face format is “don’t.” You will lose all the benefits of body language and tone that is needed to effectively convey your message.
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Communication – Part 10
- January 12, 2018
- Posted by: Philip Struble
- Category: Uncategorized
If you need to have the same difficult conversation with the same employee a second time, you need to question if your delivery method is effective.
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Communication – Part 9
- January 9, 2018
- Posted by: Philip Struble
- Category: Uncategorized
My experience in having successful, albeit difficult, conversations relies on getting off on the right foot. And to get off on the right foot, I meticulously plan every move right up to the moment you start talking.
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Communication – Part 8
- January 5, 2018
- Posted by: Philip Struble
- Category: Uncategorized
I have noticed an increase in articles about the use of profanity. Forbes magazine and other business-related media outlets have been providing stories and opinions about the increase of profanity in the workplace.
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Communication – Part 7
- January 2, 2018
- Posted by: Philip Struble
- Category: Uncategorized
Probably in no other conversations is tone more important than when having a difficult conversation. In addition to our body language, the tone we use will either escalate the problem we are addressing or ameliorate it.